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Service

Customer Service

Customer service map

  • Own vehicle fleet
  • Complete technical equipment
  • competent engineers

Service map

  • Response time - 2 hours*
  • Maximum possible work permit
  • Personnel trained at manufacture plant

Max Motors engineers handle:

  • Diagnostics
  • Maintanance
  • Emergency repair

Max Motors warehouse

  • MoscowConvenient location
  • 1000 m2Space
  • 2050Articles in stock
  • From 5 hours*Delivery (across Russia)

  • Only original spare parts
  • Express delivery by courier service throughout Russia
  • Same day shipment**
  • Shipping up to 9 000 articles

* depends on location; ** depends on availability

All parts are purchased from the manufacturer, located in the territory of the Russian Federation and are the property of Max motors

Platform myPlant

MyPlant v2.0 is a remote monitoring and diagnostics portal

MyPlant makes connection of GE Jenbacher gas engines to the center of remote diagnostics and monitoring of the manufacturer and allows to diagnose and control all cogeneration plants of GE Gas Engines.

MyPlant v2.0:

  • Equipment diagnosis
  • Failure warnings in the operation of gas engines
  • System self-recovery assistance
  • Possible problems prediction
  • Access to information via intuitive interface

Engine overhaul

Engine overhaul is the maintenance of engine at the end of its life cycle. The GE Jenbacher engine overhaul time ranges from 60,000 to 80,000 hours, depending on the engine type, location and usage.

Depending on the engine condition and additional equipment, the manufacturer GE Jenbacher has three possible options for overhaul:

  • «Shortblock» - minimal amount of work
  • «Longblock» - medium amount of work
  • «Genset» - maximum amount of work

Why Customers choose Max motors turnkey overhaul:

  • Factory repair
  • Replacement engines in stock
  • 12 month engine warranty*

Customers personnel training

Training at the Customers facility by a Max Motors specialist

Training by a Max Motors specialist, certified by GE Gas Engines

We provide:

  • Our specialist at the customers territory
  • Learning materials
  • Consultations
  • Certificate

Pricing in RUB.

The training course involves
  • 4 days
  • Up to 8 people
  • Held in russian 

Training at the Customers facility by a Max Motors specialist

Training by a Max Motors specialist, certified by GE Gas Engines

We provide:

  • Our specialist at the customers territory
  • Learning materials
  • Consultations
  • Certificate

Pricing in RUB.

The training course involves
  • 4 days
  • Up to 8 people
  • Held in Russian

Training at the GE Plant (Jenbach, Austria)

Training by a GE Jenbacher manufacturer plant specialist

We provide:

  • Training at the plant in the training center
  • Educational materials and technical resources
  • Consultations
  • Certificate
  • Catering 

For the second and more employees 10% discount. Pricing in Euro.

The training course involves
  • 4 days
  • Up to 8 people
  • Held in English and German languages*
GE Jenbacher training programms RUS 2018.pdf

Advantages of training by a Max Motors specialist

  • Possibility to sign a contract in rubles – you do not depend on the exchange rate
  • Training in Russian language
  • Flexible training schedule

The price of the training course is available upon request.

*The cost of training does not include the cost of an interpreter.
**The cost of accommodation, visa and other travel expenses are not included in the cost of training and are paid by the Customer.